European Transport and Mobility Forum
European Transport and Mobility Forum

Welcome to the European Transport and Mobility

An alliance that helps identifying, designing and implementing novel ideas and innovation through participatory processes. The ETM Forum main goals are:

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[WG 02] Involving users

[WG 02] Involving users

This working group brings together researchers and developers involved in the design of vehicles and mobility services and representatives of user organizations. They will together discuss benefits of a user-centered approach in the development of tomorrow’s mobility, exchange best practices but also examine barriers and opportunities to overcome them.
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06 March 2019 19 topics 8 active members

Group Leaders

Erzsébet Földesi

Specialist in universal design and disability rights advocacy (local to European level) at the Universal Design Information and Research Center, Budapest Association of Persons with Physical Disability, Hungary.


The WG strongly advocates for putting the user’s needs in the centre as prerequisite for successful transformation of current mobility system. Its main goals are:

  • raise awareness for Universal Design (UD) principles.
  • mainstream Universal Design in transport research in order to move towards a fully inclusive mobility for all.
  • open discussions on Universal Design as a precondition for financial support in R&D and draft a letter on respective issues to the European Commission.
  • collect best practices of co-design and co-development of accessible mobility services, transport vehicles and infrastructures.


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